Preema services all of Victoria.
No, Preema does not charge a call out fee with any of its packages.
No, We keep a flat rate service across the board with all of our packages and don’t charge any extra fees for larger passenger vehicles (excluding trucks and busses).
Yes, steam cleaning is included in all of our packages, even our base packages.
We only accept contactless card payments and have eftpos machines in every van.
Of course! We can group a two vehicle package deal together and save you 20% off your total package price.
You can book directly online, by phone or by email. Whichever way suits you best.
All of our mobile detailers need access to running water and power to connect our detailing machines too. We currently do not carry generators or our own water supply.
Yes, prior to the detailers arriving any personal belongings and baby seats are to be removed.
Yes, Preema offers a regular maintenance bookings package after your first detail so we can maintain your car’s showroom condition after it’s been detailed. (enquire through email to book).
Contact us on 13 56 68 which is available to call 7 days a week. If the lines are busy you can get in touch with someone from the office with your requests via email or through our contact forms.
No, unfortunately we are unable to fix any vehicle dents as mobile detailers.
We have 15 mobile providers servicing all of Victoria 6-7 days a week.
Our 24 hour FAST service means our phones ring all day and all night 7 days a week. We pride ourselves on getting to everyone as promptly as we can but would recommend emailing us or booking online.
Please cancel your bookings with at least 24 hours notice through email.
Of course! Fill in your details on our contact page and one of our service providers will call you back to answer your questions within 15-20 mins.
Every vehicle detailed is completely different for the next, we pack as much value as we can into each of our Interior & Exterior packages including our Pre-sale packages.
Each packages inclusions is completely subject to the necessity of every booking for what is needed for each individual vehicle.
If your vehicles headlights do not need to be rejuvenated but your package included rejuvenation for example, a discount is not offered on the total package price.